Comments and Complaints

We take all comments, suggestions and complaints seriously.

If you wish to make a comment or suggestion, please contact us.

If you are unhappy about the way you have been treated or wish to make a complaint, please tell us:

• If your complaint is about a specific agency or organisation
  e.g. Children’s Services or The Police, you should contact them direct to raise your concern/complaint. If you are not sure how to do this, please contact a Solicitor or Sandwell Citizens' Advice Bureau.

• If your complaint is about the way a Child Protection Conference has been conducted, you should talk to the Chairperson of the Conference or contact Sandwell Safeguarding Children Board (see contact details below) and say you wish to make a complaint. See more detail about the Sandwell SCB Complaints Procedure.

Sandwell Safeguarding Children Board

Main Unit Contact No: 0121 543 3662

Postal address:
Shaftesbury House,
402 High Street,
West Bromwich,
B70 9LT